Shipping policy

Shipping Policy – Galyss

Thank you for shopping with Galyss. Below you will find all the details regarding our shipping process.

Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time
We ship across Canada and internationally. Estimated delivery times are as follows:

  • Canada: 7–15 business days

  • United States: 7–15 business days

  • International: 10–20 business days

Please note that delivery times may vary depending on your location and external factors such as customs delays or high demand periods.

Shipping Costs
Shipping fees are calculated at checkout based on your location. Occasionally, we offer free shipping promotions, which will be clearly indicated on our website.

Tracking Orders
Once your order has been shipped, you will receive a tracking number via email. Please allow a few days for the tracking information to update.

Delays
While we strive to deliver your order within the estimated timeframes, delays may occur due to unforeseen circumstances such as weather conditions, customs processing, or carrier issues. Galyss is not responsible for delays caused by third-party shipping carriers.

Incorrect Address
Please ensure that your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at our support email: Galysss@yahoo.com

Lost or Stolen Packages
Galyss is not responsible for lost or stolen packages once they are marked as delivered. If you experience an issue, please contact the shipping carrier directly.

Customs & Duties
For international orders, customs fees or import duties may apply depending on your country. These charges are the responsibility of the customer.

Contact Us
If you have any questions regarding your order or our shipping policy, please contact our support team at: Galysss@yahoo.com

Thank you for choosing Galyss.